Sales Policy
Effective Date: November 27, 2024

At gigtopin, we strive to provide you with high-quality children’s toys and excellent customer service. This Sales Policy outlines the terms and conditions that govern the sale of products on our website gigtopin.com.

1. Order Process

  • Placing an Order: To place an order, simply browse our website, add items to your cart, and proceed to checkout. You will be asked to provide billing and shipping information, and you can choose your preferred payment method.
  • Order Confirmation: After you place an order, you will receive an order confirmation email with the details of your purchase. This does not mean your order has been accepted. We reserve the right to cancel or refuse orders for any reason.
  • Order Acceptance: Orders are accepted once payment is processed and shipped. You will receive a shipping confirmation email with tracking information.

2. Pricing and Payment

  • Pricing: All prices on our website are listed in U.S. dollars and are exclusive of taxes and shipping fees. We reserve the right to change prices at any time without notice. Any price changes will apply to orders placed after the change.
  • Payment: We accept a variety of payment methods, including credit cards, debit cards, and other secure payment options. Payment must be made at the time of purchase. We will only ship orders after the payment has been successfully processed.

3. Shipping and Delivery

  • Shipping Methods: We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on your location and the shipping method you select.
  • Processing Time: Orders are typically processed within 1-2 business days. However, during peak seasons or special promotions, processing may take longer.
  • Delivery Time: Delivery times vary depending on the shipping method and destination. Estimated delivery times will be provided at checkout.
  • Shipping Restrictions: We currently only ship within the United States. We do not ship to international addresses at this time.

4. Sales Tax

Sales tax is applicable based on the shipping address. The applicable tax will be calculated and added to your order during checkout.

5. Product Availability

While we make every effort to ensure that the products listed on our website are in stock, there may be occasions when an item is unavailable. If we are unable to fulfill your order, we will notify you as soon as possible and issue a refund if necessary.

6. Promotions and Discounts

  • Discounts: From time to time, we may offer discounts and promotions on our products. These promotions are subject to change and may have specific terms and conditions that apply.
  • Coupon Codes: Coupon codes, if applicable, must be entered at checkout to apply the discount. Coupon codes cannot be applied after the order has been placed.

7. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information on how to return items and request refunds. Items must be returned in accordance with our policy for a refund or exchange.

8. Customer Support

If you have any questions about your order or need assistance, please contact our customer service team:

Email: info@gigtopin.com
Phone: (417) 673-9378
Address: 732 Crockett Dr, Webb City, Missouri